original service

We often talk about so-called "soft skills," like emotional intelligence, and "hard skills" like financial management. ...

Humility, simplicity and passion are concepts that may not intially seem to go together. But the more I work with great people, the more I ...

My husband is a wonderful teacher. He gives more as a teacher than any other I've encountered, and one of his secrets is that he puts ...

Service is often conceptualized as a means to an end. I think this is especially true with customer service, in the sense that serving cust...

Breakthrough is a nice word, but like so many other words, its impact may be compromised by overuse. To truly break through a barrier is ...

One of the difficulties in determining value for your customer, patient, student, or anyone else you want to serve is that they may not be ...